Privacy Policy
At Feregou, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website, and your rights regarding this information.
What Data We Collect
We may collect and process the following types of personal data when you use our website:
- Contact Information: such as your name, email address, phone number, and postal address when you contact us or register on our site.
- Technical Data: including IP address, browser type, operating system, and device information to help us maintain and improve our services.
- Usage Data: details about how you use our website, such as pages visited, time spent on pages, and navigation paths.
- Cookies Data: information stored in small text files on your device to enhance your browsing experience.
How We Use Data
Your data is used for the following purposes:
- To provide, improve, and personalise our website and services.
- To communicate with you, including responding to inquiries and sending important updates.
- To analyse website usage patterns to enhance user experience and functionality.
- To comply with legal obligations and protect our rights.
Cookies
Our website uses cookies to improve your experience. Cookies are small text files placed on your device that help us recognize repeat visitors, remember preferences, and analyse site traffic. We use:
- Essential Cookies: necessary for website functionality.
- Performance Cookies: to collect anonymous statistical data on website usage.
- Functionality Cookies: to remember your preferences and settings.
You have the option to disable cookies through your browser settings; however, this may affect the functionality of our website.
Third-Party Links
Our website may include links to third-party websites, such as our social media presence on Social/X. We do not control these external sites and are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal information.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include secure servers, encryption, firewalls, and regular security assessments.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take steps to protect your personal information, such as using strong passwords and keeping your login credentials confidential.
User Rights
You have the following rights concerning your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, where applicable.
- Right to Restrict Processing: Limit how we use your data in certain circumstances.
- Right to Object: Object to certain processing activities, including marketing.
- Right to Data Portability: Receive your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the details below. We may require additional information to verify your identity before proceeding.
Contact Information
If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us:
- Email: help@feregou.com
- Phone: +44 20 8133 4711
- Address: 14 Chepstow Villas, Notting Hill, London W11 2RB, United Kingdom
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.